Accessibility Statement

Accessibility Statement

The declaring organisation Teseos Luxembourg is committed to making its website accessible, in accordance with the Act of 28 May 2019 on the accessibility of websites and mobile applications of public sector organisations. This accessibility statement applies to:

What is digital accessibility?

Everyone should be able to easily use and access the information on a website or app, particularly people with disabilities and/or those using assistive software or specialised equipment (e.g. visual, hearing, physical or cognitive impairments, etc.).

Compliance status

This website is partially compliant with the European standard EN 301 549 and with the Web Accessibility Assessment Framework (RAWeb) v1.1, which implements it, due to the elements listed below.

Inaccessible content

The content referred to below is not accessible for the following reason(s):

Non-conformities

The following criteria were identified as non-compliant during the audit of the 11 pages assessed:

  • Criterion 1.8 (AA) — Where no alternative is provided, every image containing information must, where possible, be replaced by styled text. Is this rule complied with (excluding special cases)?
  • Criterion 3.2 (AA) — On each web page, is the contrast between the text colour and the background colour sufficiently high (except in special cases)?
  • Criterion 4.4 (A) — For each synchronised time-based media item with synchronised captions, are these captions relevant (except in special cases)?
  • Criterion 4.11 (A) — Is navigation of each time-based media, where necessary, controllable using a keyboard and any pointing device?
  • Criterion 7.1 (A) — Is each script, where necessary, compatible with assistive technologies?
  • Criterion 7.2 (A) — For each script that has an alternative, is that alternative relevant?
  • Criterion 8.2 (A) — For each web page, is the generated source code valid for the specified document type (excluding special cases)?
  • Criterion 9.3 (A) — On each web page, is every list correctly structured?
  • Criterion 10.5 (A) — On each web page, are CSS declarations for element background colours and fonts used correctly?
  • Criterion 10.11 (AA) — For each web page, can the content be presented without loss of information or functionality and without requiring either vertical scrolling for a window with a height of 256 px or horizontal scrolling for a window with a width of 320 px (excluding special cases)?
  • Criterion 12.11 (AA) — On every web page, is additional content that appears on hover, when focus is gained, or when an interface component is activated accessible via the keyboard where necessary?
  • Criterion 13.3 (A) — On every web page, does every downloadable office document have an accessible version where necessary (excluding special cases)?
  • Criterion 13.8 (AA) — On each web page, is any moving or flashing content controllable by the user?

Non-accessible content

No non-accessible content identified apart from the non-conformities listed above.

Content falling outside the scope of the Act of 28 May 2019

Not applicable.

Disproportionate burden

CookieBot – Consent tools (third-party)

Accessibility features

The audit was carried out using the following tools:

  • HeadingsMap
  • VoiceOver + Safari (macOS)
  • Axe DevTools
  • WAVE Evaluation Tool
  • Bookmarkets RaWeb
  • Binsfeld RaWeb tools

Preparation of this accessibility statement

This statement was prepared on 12 June 2026. The information contained in this statement is accurate and based on an effective assessment of this website’s compliance with the requirements set out in RAWeb 1.1, as assessed by a third party: Binsfeld.

Feedback and contact details

If you notice an accessibility issue, please email us at info@teseos.lu: describe your problem and let us know which page is affected. We undertake to reply to you by email within one month at the latest. To resolve the issue permanently and to the extent reasonably possible, we will prioritise correcting the accessibility issue online. If this is not possible, the information you require will be provided to you in an accessible format of your choice:

  • in writing, in a document or by email;
  • or verbally, during a meeting or by telephone.

Procedure to ensure compliance with the provisions

Should you be dissatisfied with the response, you may also inform the Information and Press Service, the body responsible for monitoring accessibility, via its online complaint form, or the Ombudsman of the Grand Duchy of Luxembourg.

This statement is based on the template set out in Implementing Decision (EU) 2018/1523. This template is the property of the European Union and is published under a Creative Commons A licence RAWeb 1.1, as assessed by a third party: Binsfeld.e Creative Commons Attribution 4.0 International.